Privacy Policy
This policy explains what personal data Starment collects, why, and the choices you have. It applies to guests, talent and visitors alike.
1. What we collect
Account details you give us (name, email address, display name, profile photo), order details (the recipient, occasion and instructions of an order), and technical data such as your device, browser and approximate location. Talents also provide identity and payout details to our payment partner, which we never see in full.
2. How we use it
To run the marketplace: matching orders to talent, processing payments and payouts, sending order and security emails, preventing fraud and abuse, and improving the service. We do not sell personal data.
3. Who we share it with
Our payment partner for payments, payouts and talent verification; our hosting and email providers to run the service; and authorities where the law requires it. A talent sees the details a guest put in an order, and a guest sees the talent's public profile.
4. How long we keep it
For as long as your account is open, and afterwards only as long as we need to meet legal, tax and dispute obligations. Order records are kept for the period the law requires.
5. Your rights
You can access, correct and export your personal data, and ask us to delete it, subject to the retention above. Contact Starment support to exercise these rights.
6. Cookies
We use strictly necessary cookies to keep you signed in and to remember your language and currency. We do not use advertising cookies.
7. Changes to this policy
We may update this policy from time to time and will tell you about material changes before they take effect.
8. Contact
Privacy questions can be sent to Starment support through the Help Center.