Terms of Service · Starment

1. Acceptance of these terms

You must be at least 18 years old to use Starment. If you use Starment on behalf of a business, you confirm that you are authorised to bind it to these terms.

2. Your account

You are responsible for the activity on your account and for keeping your sign-in details private. Tell us straight away if you believe someone else has used your account.

3. Orders and payments

A guest pays when placing an order. The payment is held until the talent delivers; if the talent declines or the order expires, the payment is refunded in full. Prices are shown in the currency you choose and settled in the currency the order was priced in.

4. Talent and payouts

Talents receive the order price less the platform fee shown at the time of the order. Payouts are sent through our payment partner to the payout account the talent connected during onboarding, and the talent is responsible for any taxes due on their earnings.

5. Content

Talents keep the rights to what they make and grant the guest a personal, non-commercial licence to the delivered video or message. Content that is unlawful, hateful, sexually explicit or that infringes someone else's rights is not allowed and may be removed.

6. Suspension and closing your account

We may suspend or close an account that breaks these terms. You can close your account at any time; open orders, disputes and balances are settled first.

7. Changes to these terms

We may update these terms from time to time. We will tell you about material changes before they take effect, and continuing to use Starment after that date means you accept the updated terms.

8. Contact

Questions about these terms can be sent to Starment support through the Help Center.